Feedback is one of the most crucial things you need to be able to give and receive in the workplace, and yet it is one of the biggest things people are afraid to do in the workplace!

Fear not, because in this episode, Kimberly will be talking about the basic steps of effective feedback, the different ways to communicate your feedback, and the things to be mindful of before you decide to offer someone your feedback in the workplace. Believe it or not, giving and receiving feedback can be an incredibly positive and pleasant experience! Tune in to this episode to find out how to master the art of feedback today.  

Apple Podcast | Spotify | iHeartRadio

Watch on YouTube

KEY POINTS:

•  The 4 Basic Steps of Feedback: Ask, Explain, Share, Request

• Why you need to provide both positive and negative feedback

• Vertical and Lateral communication: their definitions, differences, benefits, and disadvantages

• What you can do to improve your feedback & communication

• Questions to ask yourself before you provide feedback

• The importance of compassion when giving feedback

QUOTABLES:

•  “Radical transparency helps bring everyone along the journey, even if the feedback you’re sharing, if the new initiative that’s happening, if there’s some change in management – doesn’t necessarily mean that everyone’s reaction is going to be good, and that’s okay. What’s important is that people are in the know.”

• “Sometimes, feedback needs to be communicated through several different channels. Not every piece of feedback has to be attributed to the person. It can be generalized feedback.”